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Privacy policy

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

Information is collected only when you give it to us voluntarily by entering it yourself. We do not place cookies on your computer or track your actions (with the exception of the embedded SoundCloud player which places cookies when you listen to audio). We may collect the following information only:

  • your name
  • your email address

What we do with the information we gather

We require this information to provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improving our products and services.

If you have subscribed to our newsletter or have purchased products from us before, we may occasionally send promotional emails about new products or special offers using the email address which you have provided. You will never receive advertisement not related to root-sounds from us. You may unsubscribe anytime. Just drop us a note and make sure it is from the email address you want to unsubscribe so we can remove the correct address.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may choose to restrict the collection or use of your personal information in the following ways:

  • You may request details of personal information which we hold about you. We reserve the right to apply a small fee for this service. If you would like a copy of the information held on you please contact us.
  • If you believe that any information we are holding on you is incorrect or incomplete, please let us know as soon as possible. We will promptly correct any information found to be incorrect.
  • At any point, you may ask us to delete any information we have about you. Please remember that we will also no longer have any record of purchases made by you. Should you wish to receive a backup copy of your purchase, we will not be able to verify that you have purchased from us before and therefore, cannot issue backup download keys.


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