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Refund policy

Because we are offering non-tangible goods, we do not issue refunds once the order is processed and the download information is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. So you will not be disappointed, please make sure that you:

However, we realize that exceptional circumstance can take place with regard to the character of the product we supply. Therefore, we DO honor refund requests for the following reasons:

Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our files with your specific DAW or sequencer. To assure compatibility, please review the system requirements and list of compatible software for the product you're interested in.

Upon receiving a refund you agree to completely remove all copies of our software and audio files from your computer storage devices. Continued use of our libraries after receiving a refund constitutes copyright infringement.